We will try our best to make sure the products shipped to our customers are in good quality.
1.Return and refund
--Products with quality problem in 7 days(from the date products were received)can be returned and refund.
--Customer need to send the products back to us,When we receive the products,We will give a refund.
2.Replace
--Products with quality problem in 30 days(from the date products were received)can be returned and replaced.
--Customer need to send the products back to us,When we receive the products,We will replace new ones and ship back to customer.
--We will pay shipping fee for the replaced products we ship to the customer.
3.Repair
--Products with quality problem in 1 year(from the date products were received)can be returned and repaired.
--Customer need to send the products back to us,When we receive the products,We will repair and ship back to customer.
--We will pay shipping fee for the repaired products we ship to the customers.
Shipping information:
There are different ways to send the goods to you such as air express, post and sea. About air express, we have our own shipping agent which we can send the goods to you by DHL, UPS, EMS,FedEx, TNT and so on. About DHL, UPS,TNT and FedEx, ususally, they depends on the weight to figure out the shipping cost. They will take about 3-7 days to deliver the goods to you. But EMS will take 7-10 days sometimes, the advantage is cheaper. About Post, we have China Post and HK POST, they are cheap but will take about 15-30 business days to ship the goods. If you want to send by sea, please also contact with our sales representative to check the shipping cost. We will tell you which one will be the best for you.
