How to ship products to the customers?
Q: If I order products from Ultraera, how to ship them to me? How much is the delivery?
A: When you have sent an inquiry to us, our sales person will tell you the shipping charge
according to the details of your order such as model number,quantity and weight.
We will send the goods to our customers by DHL, UPS, FedEx, TNT, EMS, China Post, HK post,
by air and by sea. It depends on how big your order is.
Q: How can I trace my order?
A: Once your order is shipped, our sales person will send an email to tell you about
the tracking number of this order together with the link to track.
Then, you can go to the website to trace your order according to the tracking number.
Q: How Long Will It Take To Delivery?
A: After payment is confirmed, our lead time usually is about 3-5 business days according to your order quantity. About the shipping time, DHL, UPS,
FedEx and TNT will usually take about 3-6 days, EMS or by air will take about 5-7 business days. If by China Post or HK post or sea, it will take about 15-30 business days or even more.
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